1. Introduction and Scope
bdt hazy ("we", "our", or "platform") places the highest priority on the privacy of its users ("you" or "member"). This privacy policy describes how your personal information is processed through the bdthazy.cam website and its associated mobile applications.
This policy applies to all individuals who use the bdt hazy platform — whether registered members or general visitors. By starting to use our services, you agree to the terms of this privacy policy. To learn the full rules governing our services, please read the Terms and Conditions page.
This policy is consistent with applicable data protection guidelines in Bangladesh. If you have any questions, please contact our support team.
2. Information We Collect
bdt hazy collects various types of information, which may be provided directly by you or gathered automatically. The types of information collected are described in detail below:
2.1 Identity Information
- Full name and date of birth
- National ID card or passport number (for verification purposes)
- Address and residence details
- Email address and mobile number
- Username and account password (stored in encrypted form)
2.2 Financial Information
- Records of deposit and withdrawal transactions
- Payment details via bKash, Nagad, Rocket, Upay, or bank transfer
- Mobile banking account number (partial — the full number is not stored)
- Transaction time and amount
2.3 Technical and Usage Information
- IP address and device identifier information
- Browser type and operating system version
- Session duration and page visit history
- Game history, bet placement details, and account activity
3. How Information Is Collected
bdt hazy collects your information through the following methods:
| Method | Description |
|---|---|
| Registration Form | Information you provide directly when creating an account |
| Identity Verification | Documents and photos submitted during the KYC process |
| Transaction Processing | Payment information collected automatically during deposits and withdrawals |
| Cookies and Trackers | For analysing browsing activity and preferences |
| Customer Support | Information provided when contacting us via live chat or email |
| Third Parties | Information from payment processors and fraud prevention services |
4. Purpose of Using Information
Collected information is used only for specific and legitimate purposes. bdt hazy never uses your information for unnecessary or unauthorised activities.
4.1 Service Operations
- Account creation, verification, and management
- Processing deposit and withdrawal transactions
- Recording bet and game results
- Providing bonuses, promotions, and VIP benefits
4.2 Security and Protection
- Preventing fraud, money laundering, and other illegal activities
- Detecting unauthorised access to accounts
- Implementing responsible gaming policies
- Meeting legal obligations and ensuring compliance
4.3 Service Improvement and Communication
- Personalising your experience based on your preferences
- Sending important account-related notifications
- Providing customer support
- Technical improvement and analysis of the platform
5. Data Storage and Security
bdt hazy uses industry-standard security technology to keep your information safe. All data stored on our servers and databases is kept in encrypted form.
5.1 Technical Security Measures
- All data transmission secured through SSL (Secure Socket Layer) encryption
- Sensitive data stored with AES-256 encryption
- Two-factor authentication (OTP) facility
- Automated threat detection and prevention system
- Regular Security Audits
5.2 Data Retention Period
Information for active accounts is retained for as long as the account exists. Even after an account is closed, information required to meet legal and financial record-keeping obligations may be retained for a specified period.
Keep your password and login details confidential. bdt hazy will never ask for your password over the phone or by email.
6. Sharing Information with Third Parties
bdt hazy does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared with the following parties in specific circumstances:
6.1 Payment Processors
Transaction information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and banking partners. This information is used solely to confirm payments.
6.2 Technology and Security Partners
Operational information is shared with trusted technology service providers for fraud prevention, identity verification, and platform security. These organisations operate under strict confidentiality agreements.
6.3 Legal Obligations
Specific information may be disclosed to the relevant authorities when required by court order, government directive, or legal investigation. In such cases, we provide only the information required by law.
7. Cookies and Tracking Technology
The bdt hazy website uses cookies to improve your browsing experience. Cookies are small digital files stored in your browser that help maintain the functionality of our site.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
- Functional Cookies: To remember your language preference and site settings.
- Analytics Cookies: To understand site usage patterns and improve services.
- Marketing Cookies: To display relevant content based on your preferences.
Most browsers allow you to change cookie settings. However, disabling essential cookies may cause some features of the site to not work properly.
8. Your Rights and Controls
As a member of bdt hazy, you have the following rights over your personal information:
- Right to Access: You can request to see what information is stored in your account.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances, you may request that your information be deleted, provided there are no legal obligations preventing this.
- Right to Object to Processing: In specific cases, you have the right to object to the use of your information.
- Right to Data Portability: You can request a copy of your information in a structured format.
- Right to Opt Out of Marketing: To stop receiving promotional communications at any time, notify our support team.
To learn about your rights and options related to responsible gaming, please read our Responsible Gaming page. It covers self-control, deposit limit settings, and break options in detail.
9. Account Verification (KYC)
To verify your account, bdt hazy may request a government-issued identity document and proof of address. This process is essential for preventing fraud and securing financial transactions.
9.1 Accepted Documents
- National ID Card (NID) — clear photos of both sides
- Clear photo of the passport data page
- Driving licence (where applicable)
- Utility bill or bank statement (for address verification)
All documents submitted for verification are stored securely and used solely for the KYC process.
10. Protection of Minors
All services of bdt hazy are strictly for individuals aged 21 or above. We never knowingly collect information from minors.
Anyone who attempts to create an account under the age of 21 will be prevented from registering. If we confirm that information of a minor has entered our system, that account will be closed immediately and the associated information will be deleted.
Age 21+ verification — all new members must provide their date of birth at the time of registration. Proof of age is required during verification.
11. Changes to the Policy
bdt hazy reserves the right to update this privacy policy from time to time. If there are significant changes to the policy, registered members will be notified by email or through a platform notification.
If you continue using the platform after any changes, you will be considered to have accepted the new policy. We therefore recommend checking this page regularly. For answers to general questions about our services, visit the FAQ page.
12. Contact Us
For any questions, complaints, or requests regarding the privacy policy, please contact our support team. bdt hazy offers 24/7 support in both Bengali and English.
Instant support is available via live chat. For email contact, use the address below:
Email: [email protected]
To learn more about us or find out about the organisation, read the About Us page.